Find an answer to your questions about Google for Education and Fourcast for Education services.
To manage Chromebooks in the G Suite administrator console you need a Chrome license for each device. This license is paid once and included as standard in every proposal. You can order extra licenses via our webshop.
A Chrome license is valid for 12 months.
If you buy your licenses through the Admin console, we recommend that you update your billing account to automatically renew your contract. That way, your service does not run the risk of being interrupted when it is time to renew. And after 12 months the license will automatically continue on your next renewal date.
G Suite for Education includes Gmail, Drive, Calendar, Docs, Spreadsheets, Slides, Forms, Jamboard, Sites, Hangouts, Vault and Classroom.
The basic offer of G Suite for Education is free. It includes Gmail, Drive, Calendar, Google Docs, Spreadsheets, Slides, Forms, Sites, Hangouts, Vault and Classroom.
G Suite Enterprise for Education is a paid version.
No, students don't need a Google account. The school must create a free G Suite for Education account, in order to use Classroom with students. The institution can then choose which Google services their teachers and students will use. Gmail is not required to use Classroom.
No, it doesn't. Google doesn't accept ownership of user data in G Suite core services, including G Suite for Education. If an education department, school or university decides to stop using Google, it's then easy for them to take their data.
G Suite and G Suite for Education have the same tools. The big difference is in the price. G Suite for Education is free and used by schools.
G Suite for Education subscriptions give you 30 GB of Gmail storage and unlimited storage space in Google Drive.
G Suite Enterprise for Education is a paid version of G Suite for Education.
G Suite Enterprise for Education offers educational institutions a number of tools for managing their entire organization, including administrative services with similar business needs. Features include advanced controls, improved analysis and search tools, and enterprise-level communication tools.
So the power of G Suite for Education, plus premium tools and improved security controls.
The Chromebooks in our offer have been selected by our experts as optimal devices for use in education, with a distinctive durability and speed.
Specifications on which the models differ and what you can pay attention to when purchasing are the screen (size, resolution, touchscreen or no touchscreen), the battery life and portability.
Other features in which Chromebooks differ are the storage capacity, the CPU and memory.
Do you need more specific advice for the purchase of devices for your class or school? Contact us, we are happy to give advice.
Even if you are not connected to internet, you can still perform all kinds of tasks with your Chromebook.
If you use Gmail with your work or school account, you can ask your administrator for help with changing your Gmail Offline settings.
Yes, downloading files on a Chromebook is possible. You can open, save or delete many files.
To keep your files definitely saved, move them from the Downloads folder to a permanent folder.
You don't need an antivirus software to use a Chromebook. Because no software can be installed on a Chromebook, it is not possible to download a virus.
ChromebookInventory allows downloading and updating the metadata and Org units of registered Chrome devices directly from a Google spreadsheet.
The chromebookInventory script is for super administrators only and can be used on Google Apps domains with Chrome Device Management Console licenses, used to manage Chromebooks. With this script you can both export and update your Chromebook inventory via a Google spreadsheet.
If you know that you will be offline for a while but want to continue working in Google Docs, Spreadsheets or Slides, you can make Google Drive files available offline.
Step 1: Make Google Drive available offline
Your Chromebook stores your most recently opened documents so that you can work on them offline.
Step 2: Work offline on a file
If your Chromebook is offline, follow these steps:
You can take offline notes with Google Keep. If you have already taken notes, you must first save them so that you can read and edit them offline:
After your Chromebook has saved your notes, you can edit them offline or write new notes offline. Changes you make will be reflected in Google Keep as soon as you are back online.
If your touchpad no longer works, you can try the following:
For most Chromebooks you can follow the steps below:
Press Alt + Search to enable or disable Caps Lock.
When you make Google Drive available offline, only your most recent files are automatically saved offline. If you want to manually select files for offline use, follow these steps:
The keyboard of your Chromebook works just like a normal keyboard, with some differences.
Unique keys on your Chromebook keyboard
Search in apps and on the internet. Press Alt + Search to enable or disable Caps Lock.
Go to the previous page in the browser history (F1).
Go to the next page in the browser history (F2).
Refresh the current page (F3).
Hide the tabs and the Launcer in full screen (full screen) mode (F4).
Display all windows in overview mode (F5).
Dim the screen (F6).
Make the screen brighter (F7).
Mute (F8).
Decrease the volume (F9).
Increase the volume (F10).
Popular shortcuts
If there are problems with your Chromebook that you want to solve, you may have to reset your Chromebook hardware. This is called a 'hard reset'.
You only perform such a hard reset if the problem cannot be solved by other means. A hard reset will restart your Chrome hardware (such as keyboard and touch pad) and certain files in the Downloads folder can be deleted.
You can tap on the touchpad to click. You can also change the direction in which you scroll. That is how it works: